Common Questions About Therapy
At Mindnlife, our individualised sessions will allow you to share your concerns with a trained professional. Together you will work towards a solution that works for you and your family. Get in touch or take a look at the services we offer and our therapists’ credentials to find out if we can help.
Psychologists and psychiatrists are both mental health professionals, but their training and roles are different.
Psychologists are trained in understanding human behaviour, emotions and mental health and may provide psychological assessment and therapy.
Psychiatrists are medically qualified doctors who specialise in mental health. They can diagnose mental health conditions, provide medical treatment and prescribe medication.
In some circumstances, psychologists and psychiatrists may work together as part of a client’s care.
Both psychologists and counsellors can provide therapeutic support, but their education, professional training and areas of practice may differ.
Psychologists undertake specialised education and training in psychology and may provide psychological assessment as well as therapy. Counsellors are trained to provide therapeutic support for emotional, relationship and life challenges, although their qualifications and areas of specialisation can vary.
MindNLife’s team includes psychologists and counsellors with different professional backgrounds and areas of expertise.
Qualifications and professional experience are important, but so is finding someone you feel comfortable talking to.
We will do our best to match you with a therapist who has appropriate experience for your needs. Ultimately, the right therapist is someone with whom you feel comfortable developing an open and trusting therapeutic relationship.
Yes. If you would particularly like to work with one of our therapists, let us know when making your enquiry.
If you are unsure, tell us a little about what you would like support with and we can help identify an appropriate therapist.
No. Most people come to therapy knowing what they would like help with rather than knowing whether they need CBT, EMDR, ACT or another therapeutic approach.
Your therapist will take the time to understand your concerns and goals and discuss which approach may be appropriate for you.
Explore Types of Therapy
Most MindNLife therapy sessions last approximately 50 minutes, although this can vary depending on the service or treatment.
Group programmes, assessments and other services may have different timings. Your therapist will discuss the length and frequency of your appointments with you before you begin.
There is no set number of sessions that is right for everyone. The length of therapy will depend on what you would like support with, your goals and how your needs develop over time.
As you progress, you and your therapist can review the goals you set together and discuss when it may be appropriate to reduce or conclude your sessions.
An important part of therapy is developing greater understanding and practical strategies that you can continue using independently after therapy ends.
Yes. Confidentiality is an important part of the therapeutic relationship, and information discussed during your sessions is treated confidentially.
There are some circumstances where a therapist may be professionally or legally required to disclose information, particularly if there is a serious concern about your safety or the safety of someone else, or where disclosure is required by law.
Your therapist can explain confidentiality and its limits when you begin therapy.
Yes. MindNLife offers online therapy as well as in-person appointments in Hong Kong.
Whether online therapy is appropriate will depend on your circumstances, the service you require and your therapist’s professional requirements.
Potentially. Whether a MindNLife therapist can work with you will depend on where you are located and the professional registration requirements that apply.
Please tell us where you live when making your enquiry so we can determine whether we can provide the service you require.
MindNLife is located at:
Office 2118
21/F, 33 Wyndham Street
Central, Hong Kong
MindNLife works by appointment rather than as a walk-in service.
Please contact us in advance so that we can understand what support you are looking for and arrange an appointment with an appropriate therapist.
You can contact MindNLife by phone, email or through our online enquiry form.
Tell us a little about what you would like support with and, if you have a preferred therapist, let us know. We aim to respond to enquiries within 24 hours.
Fees depend on the therapist, service and length of your appointment.
Please contact MindNLife for current fees or a quotation for the service you require.
Some health insurance policies cover psychological and mental health services, but coverage varies between insurers and individual policies.
We recommend checking with your insurance provider before beginning therapy to confirm whether the service and therapist you are considering are covered and whether you need a referral or particular documentation to make a claim.
MindNLife appointments are prepaid. Payment arrangements will be provided when your appointment is confirmed.
Please contact us if you have any questions about payment before your appointment.
We understand that sometimes appointments need to be changed. If you need to cancel or reschedule your appointment, please give us at least 48 hours’ notice for any cancellation or rescheduling.
We reserve the right to charge for the session in full for appointments cancelled or rescheduled with less than the required notice.
A referral is not generally required to enquire about therapy with MindNLife.
However, a referral may be required for particular services, insurance claims or depending on your individual circumstances. Please contact us if you are unsure.
Yes. Feeling comfortable with your therapist is an important part of therapy.
If you feel the therapeutic relationship is not right for you, you can discuss this with your therapist or contact MindNLife to explore whether another therapist or approach may better suit your needs.
MindNLife is not an emergency or crisis response service.
If you or someone else is in immediate danger or requires urgent mental health support, please contact the nearest hospital or call 999 for emergency assistance in Hong Kong.